Mission Statement

Central Supply is involved with the day-to-day operation of accepting deliveries, processing goods receipts, and delivering goods to all departments across campus. Central Supply is also responsible for keeping office supplies in inventory for departments to purchase.

Other areas involved in Central Receiving:

  • Receiving Freight
  • Assisting in Shipping Freight
  • Office Moves
  • Assisting with Surplus Property and Auction
  • Delivering Tables and Chairs on Campus
  • DSS Shred Bin Replacement

Receiving Freight

Central Supply receives all goods ordered by WTAMU teaching, research and administrative. Services include the following:

  • Receiving from vendors and transportation companies all material obtained by Purchase Order, P-Card and Special Events.
  • Verify to determine correct quantity of outer packages and inspect for damages
  • Delivery to appropriate Department

Material will be processed through Central Supply on a first received - first delivered basis, unless the nature of the material dictates special handling. Partial and complete shipments will be handled in the same manner. Normal deliveries should arrive by the following business day.

  • Cartons will be opened as necessary to inspect for damage. This inspection DOES NOT provide technical inspections.
  • The delivery crew WILL NOT stock shelves or supply cabinets.

If there are any issues with the delivery, such as receiving something that doesn't belong to you or something is received damaged, please notify Central Supply immediately.

If there is a change of delivery address, or special delivery instructions, please notify the Central Supply.

Returning Freight

Central Supply provides outbound freight shipping for the entire campus, we can assist you in selecting a carrier, or arrange for pick-up of materials being shipped off campus by Federal Express. Central Supply personnel will work with the department to pick up freight and and insure it is ready to be shipped.

In order to have returns picked up by our Central Supply personnel, prior arrangements need to be made with the Vendor and Central Supply.

Department personnel should call the Vendor as soon as possible and give a reason for returning the merchandise (damaged, double shipment, wrong item, etc...); if possible, get a Return Merchandise Authorization (RMA) Number, or request a Call Tag (Prepaid Shipment) arrangement with the vendor. Save all documentation and attach to the box(es) because the vendor will ask for some information from these types of documents. Note that some vendors will only allow 2 weeks for returns (i.e. before they are not responsible for the merchandise and/or the return shipping).


Departments are also responsible for packing items for outbound shipment, obtaining a vendor return authorization (if applicable), and placing freight bill on all items to be shipped.

Shipping costs (if applicable) will be charged to the department requesting shipping services, if Vendor has not provided you with Prepaid Shipment Information.  Call Central Supply at 651-2158 to request outbound freight services.

Overnight Returns

For overnight shipping such as Fed Ex., UPS, and DHL, etc., the freight needs to be in the Central Receiving office by 2:00 p.m. daily.



Contact information

Stacey Pena
Warehouse Manager