What is a Promotor(a) or Community Health Worker (CHW)?

A frontline public health worker person who, with or without compensation, is a liaison and provides cultural mediation between health care and social services, and the community. A promotor(a) or community health worker is a trusted community member, that has a close understanding of the ethnicity, language, socio-economic status, and life experiences of the community served. A promotor(a) or community health worker assists people to gain access to needed services and builds individual, community, and system capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, patient navigation and follow-up, community health education and information, informal counseling, social support, advocacy and participation in clinical research.

What does Promotor(a) or Community Health Worker (CHW) Training and Certification Program provide?

Program is certified by the Texas Department of State Health Services (DSHS) and provides 160 contact hours towards certification.  Participants will learn the basic 8 core competencies: Communication, Teaching, Interpersonal Skills, Service Coordination, Capacity Building, Advocacy, Organization, and Knowledge Base.

For more information on the Community Health Worker Course or CHW continuing education opportunities, contact: Stephanie Loya at 806-651-3482 or by email at