Refunds of credit owed to students due to personal payment are refunded at different times depending on the cause of the refund. If a student over paid their bill, and remain enrolled, the refund cannot go out before the census date for any payment made before classes began, or within the first week of classes.
The most common reasons for a personal payment refund after paying the bill either partially or in full include
- Dropping a class/classes after payment is made, before the census date
- Removal of housing or meal plan charges by the Office of Residential Living
- Removal of M800 housing exemption charge by the Office of Residential Living
- Application of approved state waiver including but not limited to, Hazlewood, Blind/Deaf, Foster Care/Adopted, Peace Officer, Firefighter
Over payments made after this time must be held for two weeks to be sure they clear the bank. Once the refund has been cleared to be released, it will go out as a paper check IF the student has not set up their account for direct deposit on the Bank Information US link in Buff Advisor.
Refunds owed due to withdrawals are managed on a different time line. More information is found in the Withdrawal section of our Tuition and Fee refund policy webpage.
The release of the refund depends on what day the credit balance was generated onto the student account, not the day you accepted your Financial Aid award or Scholarship.
*If a student has taken out an Emergency Tuition & Fee Loan or Emergency Book Loan, the loan will be paid back with the refund of credit prior to being released to the student.
*If a student owes a Past Due balance on their student account, the past due balance will be paid back with the refund of credit prior to being released to the student. If the student is enrolled and current on a Repayment Plan for the past due balance, only at that time will they be able to receive the current terms refund of credit.
*If a student adjusts their schedule (example: adding a class) after their initial refund has been processed, the student will be responsible for payment on that course.
Sponsored Billing and Student Athletes- Please see your secton below as your credit balance will not be released with the general student disbursements.