University Post Office

(Division of the United States Postal Service)- Contracted Postal Unit click on image below.

  US Postal Service Logo

  The WTAMU Post Office is located in the Jack B. Kelly Student Center (JBK) between the food court and the bookstore. It is our goal to provide efficient and accurate mail service to the university and surrounding community, and to provide you with information about our various mailing services. The campus post office provides many services of the U.S. Postal Service including the purchase of stamps, priority mail, certified mail, and mailing of packages. We serve as a collection point for prepaid USPS labled packages.

We accept Credit Cards, Debit Cards, Buff cash, or check. Cashless post office since november 2021.

We are a contracted U.S. Post Office, therefore we do not provide these services:

  • Forwarding mail
  • Passports
  • Money orders
  • International packages
  • Insured packages 
  • Express mail
  • Overnight mail
  • Registered mail


WTAMU Regulations: 
Students living in the dorms are automatically assigned a mailbox. They can pick up their key at the service windowof the post office. However if they do not wish to have a P.O. Box, they are allowed to refuse. They just need to sign a form confirming the refusal. The public is very welcome to rent a mailbox from us as well. All mail received should be address properly including full name and P.O. Box number. Failure to do so will result in delay of delivery or return to sender of letter/package. Students cannot share a mailbox. 
Closing your mailbox: 
All students who are graduating, transferring, or not returning to WT for any reason are required to close out their mail box by filling out a notice and returning the key before leaving campus. Failure to do so will result in a non-return fee of $15. Do NOT give your key to an R.A. at check-out, as they are not responsible for bringing the key to the Post Office. The key is your responsibility alone. 
P.O. Box hallway
When is mail received/put up?
Mail is received Mon-Sat at 8 a.m. and delivered to customers generally before 10 a.m. 
Letters and pink notices for US Postal service packages are delivered to P.O. Boxes. Please take these notices to the campus post office service window to pick up USPS  packages only.
Due to federal regulations, packages only stay at the campus post offcie for 14 business days. Items not  picked up by the 14th day will be sent back to sender. 
                              pink notice                  peach slip 
Package information and locations: (Locations vary depending on which company ships the package)
For packages shipped with USPS you will either find a pink slip in your box that states to come to the post office window to retrieve your package or(students) you will receive an E-mail from SENDSUITE in your student buff E-mail stating to pick up out of the Maroon lockers, located directly behind the post office. The E-mail will have a QR code at the bottom for you to scan at the lockers to retrieve your packages. If you have multiple packages please make sure you watch for all the lockers that will open so you do not leave any behind. Packages only stay at our location for 14 business days. If not picked up by the 14th day, they will be sent back to sender. 
* Please note Full Name and Box number MUST be used on ALL mail. We do NOT accept nicknames.*
USPS Lockers

Any packages that are shipped with UPS, Fed EX , or DHS may only be picked up at Central Supply. (2403 Russell Long Boulevard)

Packages arriving via courier (UPS, FED EX, or DHL) are delivered to Central Supply and can be picked up Monday through Friday between 9 a.m. and 4 p.m. Most packages are availible 24-hours after recieved at central supply; you will also receive a SENDSUITE E-mail with pick-up information; the student must present a valid ID to sign out for the package.


Amazon packages:

To track your Amazon package and find out where it will be delivered:

  1. Click on your confirmation delivery in the app
  2. Click "track package" directly under confirmation 
  3. It will then tell you which company shipped the package

Amazon tracking


Amazon locker option:

We do have Amazon lockers located outside, near the JBK food court, and down the sidewalk from the USPS maroon lockers. Available to all.

Packages only stay in the lockers for 3 days, then they are returned to sender. 

  • Locker name: Dwight

Amazon lockers Not regulated by the WT Post Office!

When does outgoing mail leave?
Outgoing mail is picked up by 3 p.m. Any mail that is received after 3 p.m. will go out the next day. 


Official University Mailing Address: 
* Please note; failure to include correct P.O. box number or department name may result in delay of delivery
  • Students and staff need to use campus mailing address, NOT physical address 
  • Use campus zipcode 79016, not Canyon zipcode 79015

  address card        how to address and envelope


Frequently asked Questions:

 What is my P.O. Box number?

Where are the P.O. Boxes?

If my package does not fit in my box, where will it be?

Why am I not receiveing emails for my packages?

Where are the lockers located?

How much does it cost if I lost my key?

What is my mailing address?



Monday - Friday:  8 a.m. - 4 p.m.
Saturday: Mail Delivered    Sunday:  Closed

To contact the WTAMU Post Office, call either (806) 651-2665 or (806) 651-2666.

The Campus Post Office accepts Credit cards, Debit cards, Buff Cash, or checks. Cashless post office since november, 2021.

  US post office drop

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