Past Due Balances- Non Current Term

Active Past Due Accounts (2021 to 2026)

As a state supported university, we are required to follow State of Texas collection procedures for unpaid accounts.

West Texas A&M University expects students to pay their Student Account Balances and Emergency Loan Balances when due. Failure to pay on time does have consequences for students and may include late charges, registration holds, or referral of their debt to an outside collection agency. 

The university works with students who are past-due by offering a 12-Installment Repayment Plan for the past due term balance or emergency loan balance.

As a last resort, accounts and loans are referred to outside collection agencies. Students can avoid that action by making a payment every month until the balance is paid in full. Students must remain in current standing on the Repayment Plan or the account will be referred to a collection agency with no further notice. 

Once your account is referred to an outside agency, students will be contacted by a representative of that agency. Payments are then made through that agency-not to the university. Students may also be liable for collection fees up to 30% of the principal balance placed in addition to the university account or loan balance. We are also required to place a state hold on your account with the Texas Comptroller of Public Accounts.

At this time, the university has contracts with the following collection agencies:


Credit Bureau of High Plains

National Credit Management

Repayment Plan for Student Accounts (Not Emergency Loans)

To request a repayment plan, please log into your Buff Advisor and set it up through Student Finance. Repayment Plans do require a $50 enrollment fee that is added to the overall amount, as well as scheduling automatic payments.

We offer a 12-month plan that takes your balance and splits it into 12 payments. Repayment plans do not remove administrative restrictions on accounts, only prevent the account from being turned over to collections. You will not be able to register for future terms until balance is paid in full. 

Repayment Plan for Emergency Loans (Not Student Accounts)

To request a repayment plan, please contact our Emergency Loan Coordinator.

We offer a 12-month plan that takes your balance and splits it into 12 payments. Repayment plans do not remove administrative restrictions on accounts, only prevent the account from being turned over to collections. You will not be able to register for future terms until balance is paid in full. 

Inactive Past Due Accounts: 2020 and older 

If your account is a 2020 semester or older, it is no longer considered "active" here at WTAMU. This does not mean that the balance is not owed, only that it has been moved to an "inactive status" within our system. 

Here are your options for payment for an inactive term:

Option 1)

Mail Certified Funds (Check or Money Order) to:

Option 2)

 Online

1. Go to wtamu.edu and select Buff Connect
2. Log in and then select Buff Advisor
3. Select student finance and then select “Make Payment/Payment Plan”
4. Select the blue “Continue to Payment Center” button
5. From here you can Enroll in Payment Plan or Make Payment

Online Payment Options:

Credit Card:

*All Credit card payments will have a 3% processing fee attached to each payment made

Electronic Check (E-Check):

*Input checking/savings and routing number. THIS OPTION IS FREE

We do offer Repayment Plans for these account balances. To request a repayment plan, please contact the Business Office directly and we can assist in getting you enrolled in a plan. Our repayment plans are 12-month installment plans.