UPDATE IT maintenance: Feb 20th, 8 PM - 2 AM

Welcome to IT Services

Transforming the Educational Experience through Innovation, Technology, and Customer Service Excellence.

Quick Access

Quick Resource Find

Find links to quickly access the tools, portals, and support services tailored to your needs.

Need immediate help?

Our support team is available to assist you

Our Mission, Vision & Standards

The Information Technology department is committed to supporting the success of our students, faculty, and staff by providing reliable, innovative, and user-focused technology services. Whether it's maintaining essential campus systems, offering technical support, or enabling access to cutting-edge tools and resources, we are here to empower the university community through technology.

Mission
Our mission is to transform the educational experience through innovation, technology and customer service excellence.
Vision
Our VISION is to be recognized for customer service excellence and technology leadership across the Texas A&M University System, with a strong focus on collaboration, continuous improvement, shared governance and transparency. 
Students and staff using campus technology

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IT Professional Service Standards

Trust

Building and maintaining trust through transparency, integrity, and consistent quality service.

Regard for Others

Showing respect, empathy, and understanding in all interactions with colleagues and clients.

Hard Work and Persistence

Demonstrating dedication and perseverance to achieve the best possible results.

Personal Responsibility

Taking ownership of tasks and being accountable for outcomes.

Personal and Civic Loyalty

Supporting both the organization mission and the broader community with commitment.

Copyright Tips

Credit creators when using others content. Get permission for anything beyond fair use.

Accessibility

Ensure digital content is usable by everyone.

Overall Customer Satisfaction

Agiloft Statistics
100 %
Enterprise Information Systems
Customer Satisfaction Ratings
97.8 %
Academic Technology
Customer Satisfaction Ratings
100 %
Help Desk
Customer Satisfaction Ratings
98.8 %
Infrastructure Operations & Security
Customer Satisfaction Ratings
100 %
DevSecOps
Customer Satisfaction Ratings
96.6 %
Network & Telecommunications Services
Customer Satisfaction Ratings