Orientation and Training
When you first hire a student, please take some time to help your student get acquainted with your particular office and the policies of West Texas A&M University.
OVERVIEW OF DEPARTMENT
Mission of Department
Organizational chart and job responsibilities of staff members
Other areas with which the office interacts
Introduction to co-workers
Location of equipment, supplies, restroom, break area, etc
Information about nearby departments (to better answer customer's questions)
DAILY JOB EXPECTATIONS
Work hours - daily and weekly
Recording hours/timesheets - when they are due, where to pick up checks and what hours payroll is open.
Behavior/conduct on the job
Confidentiality - view a generic Confidentiality agreement
SPECIFICS ABOUT PERFORMING REQUIRED TASKS
Operating the phone, taking and forwarding messages
Operating other office equipment: computer system, copier, fax, register, etc.
Informal and formal employee feedback - Student Evaluation
Behaviors and actions worthy of immediate dismissal
Potential for raise
Summarize expectations in the “Statement of Understanding”.
The above suggested orientation checklist can provide a base for your training. A department specific training checklist may also provide useful suggestions to training your new student workers.