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Career Services Sup Handbook - Orientation & Training

Orientation and Training

When you first hire a student, please take some time to help your student get acquainted with your particular office and the policies of West Texas A&M University.

OVERVIEW OF DEPARTMENT
Mission of Department
Organizational chart and job responsibilities of staff members
Other areas with which the office interacts
Procedure manual

PHYSICAL SURROUNDINGS
Introduction to co-workers
Work area
Location of equipment, supplies, restroom, break area, etc
Information about nearby departments (to better answer customer's questions)

DAILY JOB EXPECTATIONS
Work hours - daily and weekly
Recording hours/timesheets - when they are due, where to pick up checks and  what hours payroll is open.
Dress code
Punctuality
Behavior/conduct on the job
Confidentiality - view a generic Confidentiality agreement

SPECIFICS ABOUT PERFORMING REQUIRED TASKS
Operating the phone, taking and forwarding messages
Operating other office equipment: computer system, copier, fax, register, etc.

FEEDBACK/EVALUATIONS/COMPENSATION
Informal and formal employee feedback - Student Evaluation
Behaviors and actions worthy of immediate dismissal
Potential for raise
Summarize expectations in the “Statement of Understanding”.

The above suggested orientation checklist can provide a base for your training.  A department specific training checklist may also provide useful suggestions to training your new student workers.

Buff-Jobs Students Part-Time Jobs