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Hours of Operation (Summer):
Contact Information:
Monday - Thursday 7:30 a.m. - 5:30 p.m
Phone: 806-651-7904
Friday 7:30 a.m. - 11:30a.m. Email: media@mail.wtamu.edu
  Office Location: HELC 53 
Hours of Operation -Fall/Spring:
Monday - Friday
8 a.m. - 5 p.m.
Q. Does it cost anything to rent equipment?

A. There is no cost to rent equipment however, there are fees for late, damaged or broken equipment and for equipment returned with missing parts.

 
Q. How do I reserve equipment?

A. We require a 24 hour notice on any equipment that you need. All you need to do is call 7904, 7905, or 7906 to make a reservation. A valid Gold Card is required upon check out of equipment.

 
Q. How long can I keep equipment that I have checked out?

A. The time that you may keep equipment varies. The standard time limit is 48 hours, however, extended times will be approved based upon the purpose of use and availability of the equipment requested.

 
Q. Can I check out a laptop to do homework?

A. Unfortunately, due to limited resources we are unable to check out laptops for extended use. If you have extenuating circumstances and are temporarily unable to get to the Open Access Lab, your request will be considered if resources are available. However, length of use will be limited to 48 hours or one weekend.

 
Q. I have checked out a laptop from the IITL and the software I need is not installed; can I install the software myself?
Yes. Provided that you have licensing for the software and receive prior approval from an IITL staff member. Software must be uninstalled after use.
 
Q. I let my roommate borrow the equipment that I checked out and he/she broke it. Who is responsible for repair/replacement costs?
A. The person who signed the contract for the equipment is responsible for any costs incurred due to damage, late fees or missing parts.
 
Q. I need to check out equipment for a class that I am teaching. Can I send a student to pick it up and sign for it?
A. Yes, however, the student must sign the contract, therefore, the contract and reservation will be in the student's name and the student will be responsible for the equipment.
 
Q. I have checked out equipment but did not finish my project. Can I call the IITL and renew my contract via the telephone?
A. No. All equipment must be returned to the office for renewal. If the equipment is not reserved, then the contract may be extended.
 
Q. I have some VCR tapes that I need copied. Can this be done in the IITL?
A. Yes. As long as it is for official university use and does not break federal or state copyright laws.
 
Q. Can you take my personal photos and put them on a CD?
A. No. The IITL equipment can only be used for official university purposes. There are scanners and CD burners available in the Open Access Lab for student use.
 
Q. How should artwork be sent to the IITL?
A. Just drop off art work on a Floppy, Zip Disk or CD. You can also attach it to an e-mail and send it to your contact in the IITL.
 
Q. Can you work with graphics from a web site?
A. We recommend against it; internet images are optimized to be viewed on a computer screen and usually reduced to a small file size for fast downloading. These images will pixelize when enlarged and the result will be a poor image quality.
 
Q. Can the IITL print a poster out for me for my class project?
A. No. Services in the IITL are for official university business only. Students may print their posters on the large format printer in the Open Access Lab.
 
Q. Should I send Mac or PC files?
A. Both Mac and PC files can be accessed in the IITL.
 
Q. What is a Bitmap image?
A. Bitmap images are made up of pixels, and can not be scaled up effectively. Bitmap is the ideal format for pictures and web images such as GIF, JPG, etc.
 
Q. What is a Vector image?
A. Vector images can be scaled up or down infinitely without the loss of resolution. This is the file of choice for logo and illustration. Vector images also allow you to change color and edit individual elements with ease.
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