West Texas A&M University

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Unforeseen situations:
Life happens; we understand.  In the event that a participant is unable to continue to attend classes due to circumstances beyond their control employers are welcome to send another participant to complete the remainder of the course.  Information & activities from prior classes will be available for the substitute participant so he/she can be aware of prior class subject matters.
Refund for Satisfaction Guarantee:
Because EBS courses are designed to be interactive and the full benefit of the courses cannot be obtained without an actively engaged participant, to be eligible for a refund based on the satisfaction guarantee the participant seeking a refund must have been actively engaged in the course throughout the term. 
To be actively engaged means:

If the participant has been actively engaged and still feels that they have not received a training value equal to their enrollment price paid, WTAMU Extended Studies will refund the enrollment price they paid upon written request.